Privacy Policy

What we collect

When you call, email, or fill out our contact form, we collect the information you choose to share — typically your name, phone number, email address, vehicle year/make/model, and a short description of what you need. If you bring a vehicle in for an estimate or repair, we also collect insurance carrier and claim information so we can bill the claim on your behalf.

How we use it

• To respond to your inquiry and answer questions.
• To prepare a written estimate and schedule repairs.
• To coordinate directly with your insurance carrier when handling a claim on your behalf.
• To contact you about the status of your vehicle and final delivery.

Who we share information with

We share information only as needed to deliver the service you've asked for — primarily with your insurance carrier (when we're handling a claim on your behalf) and with OEM parts suppliers when ordering parts for your repair. We do not sell or rent your personal information to advertisers or data brokers.

Cookies and analytics

This website may use basic analytics to measure traffic (for example, how many people visit each page) and standard cookies to make the site work. We do not use the website to build advertising profiles about individuals.

Data retention

We retain customer records (estimates, repair orders, insurance correspondence) for as long as needed to support warranty claims and as required by New Jersey recordkeeping rules for licensed auto body facilities. Inquiry messages that don't lead to a repair are kept only as long as needed to respond.

Your choices

You can ask us what information we have about you, ask us to correct it, or ask us to delete records we are not legally required to keep. To make a request, contact us using the details below.

Contact us about privacy

Legal note

This policy is written in plain English to describe how we actually handle information. It is not legal advice. For specific privacy questions or concerns under New Jersey or federal law, please consult an attorney.